Your Business's AI AssistantAlways On, Always Ready
Dana AI handles customer inquiries, books appointments, and answers questions on WhatsApp, Instagram, and phone — in Kuwaiti dialect and 100+ languages, 24/7.
Never Lose a Customer
Automatic reminders and follow-ups keep customers coming back.
Never Sleeps, Always On
Even at 3 AM, Dana never misses a call.
Dana AI
Speaks Kuwaiti Natively
Native Kuwaiti dialect, customers feel right at home.
Experience the Smart Conversation
See how Dana AI handles real customer interactions with natural language understanding and empathetic responses.
True Kuwaiti Dialect
Not just formal Arabic — Dana speaks the way your customers actually talk, in Kuwaiti dialect and 100+ languages.
Instant Appointment Booking
Customers book, reschedule, or cancel directly in the chat. No phone tag, no waiting on hold.
24/7 Availability
Every message answered in seconds — nights, weekends, and holidays included.
Every Channel, One AI
WhatsApp, Instagram, web chat, and phone — all handled from a single dashboard.
Omnichannel
Every Channel, One AI
Dana connects to every platform your customers use — no switching between apps, no missed messages.
How It Works
Connect
Link Dana to your WhatsApp, Instagram, or website in just a few clicks.
Customize
Upload your FAQs, team info, services, and business hours. Dana learns instantly.
Automate
Dana handles customer inquiries, bookings, and follow-ups — 24/7, autonomously.
More than just a chatbot
A complete AI assistant that handles the busywork, so you can focus on what matters.
Natural Conversations
Understands context, sentiment, and dialect — including Kuwaiti Arabic, MSA, and English — with empathy-driven responses.
Smart Scheduling
Connects to your calendar for real-time appointment booking, rescheduling, and confirmations — no phone calls needed.
Smart Routing
Automatically direct customers to the right department or team member based on their inquiry.
AI-Powered Analytics
Track customer sentiment, peak hours, and common questions with real-time dashboards.
Human Handoff
Seamlessly transfer complex cases to your team with full conversation context preserved.
Secure & Compliant
Your customer data is protected with end-to-end encryption and strict privacy controls built in from day one.
Traditional Support vs. Dana AI
See how Dana stacks up against traditional support — and where your business saves time and money.
| Traditional | Dana AI | |
|---|---|---|
| Availability | 8 hours/day | 24/7, 365 days |
| Languages | 1–2 languages | Arabic, English, Hindi & more |
| Response time | Minutes to hours | Under 3 seconds |
| Monthly cost | KD 800–1,200+ | From KD 99/month per channel — activate only what you need |
| Handles multiple customers | One at a time | Unlimited simultaneously |
| Appointment booking | Manual, phone-based | Automated, instant |
| After-hours inquiries | Missed or voicemail | Answered instantly |
| Follow-up reminders | Staff remembers (or forgets) | Automatic, every time |
Save up to KD 600+/month while providing better customer service, around the clock.
See It in ActionEverything included with every channel
No feature gating. Activate any channel above and your whole Dana workspace unlocks — you only pay per channel.
- AI voice agent
- AI chat agent
- Knowledge base
- Custom tools & workflows
- Confidence-based escalation
- Auto-tagging & summaries
- Unified team inbox
- Live agent takeover
- Human handoff rules
- Labels & saved filters
- Notifications (in-app + push)
- Team roles & permissions
- Booking & appointments
- Callback requests
- Customer directory (CRM)
- CSAT ratings
- Appointment reminders
- Industry-aware terminology
- Analytics & insights
- Post-call QA scoring
- Topic detection
- Unanswered-questions log
- Bilingual Arabic / English
- Security & tenant isolation
Frequently Asked Questions
Everything you need to know about setting up Dana for your business.
Still have questions? Contact our support team
Ready to upgrade your customer experience?
Give your business the superpower of 24/7 AI support. Activate only the channels you need.